Help center
Practical guides to every part of the platform — from signing in and earning certificates to building, publishing, and selling your courses.
Getting started
Signing in — email codes and passkeysHow sign-in works: one-time email codes, why there's no link, and adding a passkey.
Didn't get the sign-in email?Spam folders, corporate quarantine, and requesting a fresh code.
Finding and enrolling in a courseThe catalog, course pages, checkout, and what happens right after you enroll.
Learning & certificates
The course playerLessons, progress tracking, verified video watching, and locked modules.
Taking quizzesModule checks vs the final assessment: passing scores, retakes, and cooldowns.
CertificatesEarning your certificate, downloading the PDF, and public verification.
The practice recordWhat the public verification page can show about how a credential was earned — and how to publish it.
Referrals — share and earnYour personal share link, how rewards work, and running the program as an admin.
Building courses
Course builder — details & landing pageCreating a course, the 7-step builder, pricing, and your public landing page.
Build a course with AIDescribe your material in a chat and get a draft course back — and what it costs.
Catalog order & categoriesGrouping courses into sections and setting the order they appear in.
Structure — modules & lessonsOrganizing modules and adding video, document, audio, and text lessons.
Progression, checks & the final quizOpen vs quiz-gated progression, per-module checks, and the certificate quiz.
Coupons — discount codesCreating codes, limits and expiry, and giving a referrer their own code.
Review & publishGoing live: what publishing does, and how to unpublish or archive.
Students & insightsThe roster, per-student progress, refunds, and course usage analytics.
Moving a course — export, import, transferDownload a course as a file, import one back, or hand it to another institute. Only a transfer carries video.
Course reviewsHow learners leave reviews and how you moderate what shows on the landing page.